General:

Q- What type of payments do you accept?
A- We accept cash, check, and all major credit cards

Q- Can I add the tip to my card?
A- Unfortunately, tips can only be received by cash or check.

Q- Where do I park?
A- There is street meter parking available right out front of our building. You can pay online through the passport parking app or at www.ppprk.com

Q- What are the hours for parking?
A- 8am-8pm Monday- Saturday and 1pm-8pm Sunday

Q- What products do you use?
A- We are a Redken salon and use all Redken hair products and hair color.

Color:

Q- What hair color do you use?
A- We used Redken Chromatics permanent hair color as well as Redken Shades EQ Gloss. Our lighteners are all Redken as well.

Q- Will my resistant gray be covered?
A- Yes! Redken Chromatics permanent hair color offers full gray coverage with a 4-D prism effect giving you lots of shine and dimension.

Q- Can I call to find out how much my color service will be?
A- We can give you an estimate over the phone, but without seeing your hair, it’s hard to give an exact price.

Q- I’m not certain on what I want, can I come in for a consult to see what you think?
A- Of course! We would be happy to accommodate you at any time prior to your service to ensure the appropriate times are available for your service.

Q- What if I don’t want permanent color?
A- We offer Redken Shades EQ Gloss for those that don’t want to deal with maintenance. It fades with each shampoo so you don’t have a grow out line. It also offers high shine and is conditioning to your hair.

Hair Extensions:

Q-How much are they?
A- The hair itself can range from each client depending on length and look desired. The actual appointment is $150 per hour.

Q- How long does it take?
A- Your initial appointment of putting the hair extensions in is about an hour. Moving them up takes between 2 and 3 hours.

Q-How often do I need to come in to move my extensions up?
A- Every 6 weeks. Waiting longer can cause your hair to twist and knot up.

Q- How long will my hair last?
A- Your hair can last for up to 3 move up appointments (typically this is about 6 months) provided you take proper care of them.

Q-Do I need to do anything special with having extensions?
A- Yes. Before you leave, you will be given a special brush and proper after care instructions on how to keep your extensions looking amazing.

Q- Can the extensions be colored to match my hair?
A- Yes they can! The hair extensions we use are made of all natural human hair. You can color, straighten, and curl your extensions.

Q- Why do I need a consult before I can get my extensions?
A- Some clients have hair that’s too short to benefit from extensions. Having you come in for a consult helps us to see what you want as a desired end result. What color you are going for, as well as the desired length.

Eyelash Lifting and Tinting:

Q- How long does it take?
A- The appointment roughly takes about 1 1/2 hours to 1hour and 45 mins.

Q- Do I have to get both the lifting and tinting?
A- No, but it gives the best, results.

Q- How long does it last?
A- Up to 3 months.

Q- Is there maintenance?
A- Not at all, once your lashes naturally shed, and come back in you can choose if you want have it done again.

Q- Is there anything special I have to do?
A- Avoid getting them wet for the first 24 hours so the solution has had enough time to set.

Q- What color is the tint?
A- Black

Q- Do I still need to wear mascara?
A- No need, unless you want an even more dramatic look, then you can use it.

Q- Is it safe for your eyes?
A- Yes, both the lifting solution and the color are specifically made for eyelashes.

Q- Can my bottom lashes be colored?
A- No

Microblading:

Q- How much does it cost?
A- Your first appointment is $395, which also covers the 4 week touch up. If additional touch ups are desired, a price can be discussed after a consult

Q- How long does it last?
A- Depending on your skin type (dry vs oil) you can get up to 2 years

Q- Is it painful?
A- Numbing cream is applied before the service starts, and you a provided with numbing liquid during the service. Some minor irritation may be possible, but not painful.

Q- Is there anything special I have to do?
A- For the first 2 weeks you want to avoid getting them wet. You are given detailed after care instructions as well as after care ointment.

Q- How do I know what color my brows will be?
A- Our microblading technician, Heather has several colors that can be customized to meet your needs.

Q- Is this something I should get done?
A- Everyone can benefit from getting their eyebrows microbladed. Whether you need a whole new shape or want a different, more pronounced arch, or longer tail.

Q- How long does it take?
A- Your first appointment can take up to 2 and a half hours, where your touch up should take roughly 2 hours.

Q- Will I know what the shape will look like before my brows are already done?
A- Yes, Heather will map out your brows beforehand, giving you the final ok to make sure you are happy with them.

Q- I have sensitive skin, can I still have this done?
A- Yes, but we would recommend a patch test done first to see how you react.